Return Policy
**BeniBillions Return Policy**
At BeniBillions, we want you to love what you ordered! If you're not fully satisfied with your purchase, we’re here to help. Please review our return policy below:
**Eligibility for Returns:**
- Items must be returned within **30 days** of the purchase date.
- The item must be unworn, unwashed, and in its original condition with all tags attached.
- Clearance or sale items are **final sale** and not eligible for return or exchange.
- For hygiene reasons, accessories (such as hats, masks, or socks) cannot be returned.
**Return Process:**
1. **Complete form below with your order number and reason for the return.
2. **Receive Authorization:** We will respond within 2 business days with instructions for shipping the item back to us.
3. **Return Shipping:** You are responsible for covering return shipping costs, unless the item was damaged or defective upon arrival. We recommend using a trackable shipping service or purchasing shipping insurance. BeniBillions is not responsible for items lost in transit.
4. **Processing Your Return:** Once we receive and inspect your return, we will notify you. If approved, your refund will be processed within 7–10 business days.
**Exchanges:**
- We currently do not offer direct exchanges. To exchange an item, please return the item for a refund and place a new order.
**Refunds:**
- Refunds will be issued to your original payment method.
- Please allow 7–10 business days for the refund to appear in your account after processing.
- Shipping fees are non-refundable.
**Damaged or Defective Items:**
If your item arrives damaged or defective, please contact us within **48 hours** of receiving the product. We will arrange for a replacement or a full refund, including shipping costs.
**International Returns:**
For international orders, the customer is responsible for return shipping, duties, and taxes.
At BeniBillions, we want you to love what you ordered! If you're not fully satisfied with your purchase, we’re here to help. Please review our return policy below:
**Eligibility for Returns:**
- Items must be returned within **30 days** of the purchase date.
- The item must be unworn, unwashed, and in its original condition with all tags attached.
- Clearance or sale items are **final sale** and not eligible for return or exchange.
- For hygiene reasons, accessories (such as hats, masks, or socks) cannot be returned.
**Return Process:**
1. **Complete form below with your order number and reason for the return.
2. **Receive Authorization:** We will respond within 2 business days with instructions for shipping the item back to us.
3. **Return Shipping:** You are responsible for covering return shipping costs, unless the item was damaged or defective upon arrival. We recommend using a trackable shipping service or purchasing shipping insurance. BeniBillions is not responsible for items lost in transit.
4. **Processing Your Return:** Once we receive and inspect your return, we will notify you. If approved, your refund will be processed within 7–10 business days.
**Exchanges:**
- We currently do not offer direct exchanges. To exchange an item, please return the item for a refund and place a new order.
**Refunds:**
- Refunds will be issued to your original payment method.
- Please allow 7–10 business days for the refund to appear in your account after processing.
- Shipping fees are non-refundable.
**Damaged or Defective Items:**
If your item arrives damaged or defective, please contact us within **48 hours** of receiving the product. We will arrange for a replacement or a full refund, including shipping costs.
**International Returns:**
For international orders, the customer is responsible for return shipping, duties, and taxes.
**Contact Us:**
If you have any questions about your return or our policy, please contact us. We’re happy to assist!
If you have any questions about your return or our policy, please contact us. We’re happy to assist!